Kimpton Hotel Monaco Baltimore Inner Harbor, an IHG Hotel

The bed was nice and comfortable. The staff was nice. I needed a microwave, and they got me one immediately.

It was conveniently located near the Convention center, and the rooms were clean, with minimal outside noise. The reception was helpful and friendly.

It’s a gorgeous converted building from the former B&O railroad headquarters. Very nice. The line was a little long to check in so the Head of House cleaning checked us in. He was a very nice and helpful gentleman. I saw him the next day vacuuming the entry way. He’s an all hands on deck kind of guy. Seems like most people are at this Kimpton.

The classic charm and elegance welcomed me as soon as I entered the door. Most members of the staff were friendly, helpful and demonstrated sincere care for my needs. The valet and security services were exceptionally kind and helpful.

All of the front desk staff, hotel staff and even the bartender at the attached restaurant were very friendly. The best part of our stay had to be Mr. Kevin, or uncle Kevin should I say. He is the head of security and he is a ball of sunshine. He made sure our stay was going well everyday. All of the front door staff were especially friendly. The hotel overall was great and in a marvelous location for all of the tourists attractions. Great fun for the family, but we will be coming back mainly because of the friendly front door security and valet personal.